FACIAL FAQ

  • What is a Facial RESET?

    A Facial RESET is a restorative facial experience designed to nourish your skin while giving you permission to slow down.

    Every treatment combines professional skincare with calming rituals, gentle massage, and nervous system care to leave you feeling refreshed inside and out.

    No two facials are exactly alike. Each experience is thoughtfully customized to your skin, your goals, and how you're feeling that day.

  • Who is a Facial RESET™ for?

    A Facial RESET is for EVERY BODY.

    Whether your skin feels dry, dull, sensitive, congested, tired, or you're simply craving time to relax and recharge, your treatment is personalized to meet your skin where it is today.

    Sometimes the best facial isn't the most aggressive one—it's the one your skin actually needs.

  • What are the benefits of a Facial RESET?

    Healthy skin begins with consistent care.

    Your Facial RESET is designed to support:

    • Deep cleansing without disrupting your skin barrier

    • Hydration and nourishment

    • A brighter, healthier-looking complexion

    • Improved skin texture and radiance

    • Support for a healthy skin barrier

    • Relaxation and nervous system restoration

    • A personalized skincare experience tailored to your skin

    Many guests leave with skin that feels refreshed, hydrated, and glowing—and a nervous system that feels just as cared for.

  • What happens during my Facial RESET?

    Every Facial RESET is personalized but may include:

    • Professional skin consultation

    • Double cleanse

    • Gentle exfoliation (when appropriate)

    • Facial massage

    • Customized serums

    • Professional masque

    • LED Light Therapy (when appropriate)

    • Moisturizer and SPF

    • Nervous System RESET

    • Personalized home care recommendations

    Your treatment is never rushed.

    Every step is selected with intention.

  • Will you customize my facial?

    Always.

    Your skin changes with the seasons, hormones, stress levels, travel, sleep, and everyday life.

    That's why every Facial RESET begins with an assessment of what your skin needs that day—not what it needed last month.

  • What products do you use?

    We use carefully selected professional skincare that supports healthy skin, barrier function, hydration, and recovery.

    Your products are chosen specifically for your skin and may include professional-grade cleansers, serums, masks, moisturizers, and SPF.

    We'll explain everything we use and why.

  • Will my skin be red afterwards?

    Most guests leave with skin that looks refreshed and radiant.

    Depending on the treatment performed, you may experience mild redness that typically settles quickly.

    We'll let you know exactly what to expect before your appointment.

  • How should I prepare?

    Preparing for your Facial RESET is simple.

    We recommend:

    • Arriving with clean skin if possible

    • Staying well hydrated

    • Avoiding aggressive exfoliation or retinoids for a few days beforehand if advised

    • Coming ready to relax

    We'll take care of the rest.

  • Is there any aftercare?

    We'll provide personalized recommendations based on your treatment.

    Generally, we recommend:

    • Keeping your skin hydrated

    • Wearing sunscreen daily

    • Avoiding excessive heat if appropriate

    • Following the home care plan discussed during your appointment

    Healthy skin is built through consistency, not perfection.

  • How often should I book a Facial RESET?

    Many guests enjoy a Facial RESET every four to six weeks to support ongoing skin health.

    Others book seasonally or before special events.

    We'll help you create a schedule that aligns with your goals, lifestyle, and budget.

  • Can I combine a Facial RESET with other services?

    Absolutely.

    Many guests pair their facial with a Sound RESET, Energy RESET, Lymphatic RESET, or choose a Personalized RESET experience.

    Your consultation helps us create the experience that's right for you.

  • MYTH: Facials are just for pampering.

    FACT

    While a Facial RESET is deeply relaxing, it's also an opportunity to support your skin's health through professional cleansing, hydration, and personalized care.

    Healthy skin isn't about chasing perfection—it's about caring for it consistently.

  • MYTH: More exfoliation means better skin.

    FACT

    Not always.

    Healthy skin depends on a strong skin barrier.

    Over-exfoliation can compromise that barrier and leave skin feeling irritated or sensitive.

    At THE RESET, we believe in giving your skin what it needs—not simply doing more.

  • MYTH: Professional skincare is only for people with skin concerns.

    FACT

    Professional skincare isn't just corrective—it's preventative.

    Many guests choose regular facials to maintain healthy skin, support graceful aging, and create dedicated time for self-care.

  • MYTH: Every facial should be exactly the same.

    FACT

    Your skin is constantly changing.

    Stress, hormones, sleep, weather, travel, nutrition, and lifestyle all influence its needs.

    That's why every Facial RESET™ is customized specifically for you.

  • Why We Call It a Facial RESET

    At THE RESET, we don't believe a facial is simply about beautiful skin.

    It's about creating an experience where your skin is cared for, your nervous system has permission to slow down, and you leave feeling just as refreshed on the inside as you look on the outside.

    Because healthy skin flourishes when every body feels safe, cared for, and well.

    ◯ 🤍 ∞